Quality Policy Statement
Express Transformers & Controls (2015) Ltd. is totally committed to understanding and meeting the quality needs and expectations of all our customers. The company has a proud reputation for delivering quality components that meet our customer’s needs. The company has established a comprehensive quality assurance system that allows our company to meet all of the requirements of the ISO 9001:2008 quality assurance standard. Our quality assurance system focuses on the following principles:
- Quality is the responsibility of every employee in the company
- Ethical workmanship and customer satisfaction are of paramount importance to the company
- Products must be delivered on time and at the agreed upon price
- Continuous improvement and training are vital to ensure that our customers receive the world class products they deserve
- Our management systems, practices, products and employees must be measured in terms of performance. Performance indicators guide us to the area(s) in need of corrective action and review
The entire team at Express Transformers & Controls (2015) Ltd. will adhere to the spirit and intent of the quality policy, as well as the directives of the quality manual and its supporting quality system documentation. The company will continue to aggressively strive to ensure that customer satisfaction is achieved at all times, and in all things.
Express Transformers & Controls (2015) Ltd will extend reasonable facilities and assistance to our customer’s Quality Assurance Representatives so that they can conduct on site evaluations as required by their own quality systems.
Download ETC 2015 Quality Policy Statement (PDF)